Credit Insurance

Effective July 1, 2021, all administration of our credit business has been transitioned to Central States Health & Life Co. of Omaha (CSO). CSO has an A.M. Best Financial Strength credit rating of A- (Excellent) and has been in the debt protection business for over 85 years allowing for expertise and superior service.

Please note that due to the transition of the credit business to CSO, there are certain changes in how refunds and claims will be administered:

For Refunds on or after July 1, 2021:

  1. You will remit refunds directly to CSO for processing.
  2. CSO will process refund payments monthly.

For Claims on or after July 1, 2021:

  1. All open claims will be transferred to CSO for further administration and necessary payment processing; claimants will receive correspondence informing them of the change.
  2. All incoming calls will be set up to be forwarded to CSO for handling.
  3. Mail will be directed and/or forwarded to CSO.

Contact CSO to initiate any new claims. Here is a link to their website for further information. For assistance, please contact a CSO Representative at (800) 826-6587.